|
|
Post by Jaga on Apr 27, 2009 5:10:21 GMT -7
Only some old articles are available in the website: culture.polishsite.us/  I am quite distressed by this situation. Here is the e-mail I received: On further investigation it appears the server hardware the mysql3 server was on experienced a catastrophic hard drive failure, and data recovery attempts from the server hard drive have failed. New server hardware for this server has been deployed, so we would suggest restoring any backup you may have for this database to the server. |
|
|
|
Post by tex on Apr 27, 2009 8:52:56 GMT -7
Jaga....Wow, I'm sorry to hear that. Did you have a local backup of the database? E-mail me if I can help.
|
|
|
|
Post by Jaga on Apr 27, 2009 10:12:17 GMT -7
Hi Tex,
this is a good learning experience for me. I have the backups of all the earlier articles but I do not have the backups of the newest ones. I am glad that I did not posted too many articles recently.
The newest format was just so different than the previous one and it introduced so much extra code that it was not easy for me to keep the backup.
We will work on it. Marek promised to load all the previous setup next week and teach me how to do backup copy each week.
Thanks for your offer to help.
I was pretty devastated when I have heard about it
|
|
|
|
Post by Jaga on Apr 27, 2009 20:05:47 GMT -7
the guys from infinology do not even want to apologize for the problems. They respond to my e-mails but without any real help.....
A: Hi,
There was a catastrophic hardware failure and unfortunately the information on those harddrives was irretrievable. The servers are up and running however the admin group attempted to retrieve the information and could not. We do not provide backups at this time. Please reupload your files asap so your domains will be viewable.
|
|
|
|
Post by Eric on Apr 28, 2009 2:02:28 GMT -7
Ouch! Sorry to hear that, Jaga. It's good that you will be able to restore most of the material, but I'm sorry that the responsibility is yours and not that of the people who are actually in charge of these things. You're right - if nothing else, it's a learning experience. Back up, and back up often.  |
|
|
|
Post by karl on Apr 28, 2009 6:51:10 GMT -7
Jaga
That is the problem with electronics, they have a life of their own it would so seem in defiance of us human people. When they wish to die, they go with every thing.
I am not surprised with the attitude of the technicians with the server. Technicians are not human, they are part machine and part bio. I think perhaps they forget they were at one time, born into this earth and not assembled.
I do hope with trust that all well be good with time. I very well understand as with most people, I have in past lost information that fortunately for my self, was duplicated on hard copy. It was just many hours of re-loading and cursing my self very heartily.
Now, I have an auxiliary e-drive that perhaps in time, will pay for self as insurance.
Karl
|
|
|
|
Post by iloveapolishgirl on Apr 29, 2009 22:27:23 GMT -7
Gee... thanks ... Karl .... We ... Tech ... Ni ... Tions .... Are .... Ver ... E .... Grate ... Full ... For ... Your ... Un ... Der ... Stand .... Ing ....  Don't blame technictions, blame the managerial choices made by the service provider. Most managers ... even technical mangers.. are technically moribund. There is no excuse for a company such as this to not have a regular backup and recovery policy in place. None. I'm so sorry to hear of this problem Jaga. My best wishes. dvc (a "techie") |
|
